| |
|
|
| |
AccountManager Subscription and Support |
|
| |
SalesAnalysis Subscription and Support |
|
| |
Lotus Notes/Domino Support |
|
| |
Installation Services |
|
| |
Training |
|
| |
Software Customization |
|
| |
Hosting Services |
|
| |
Technical Support |
|
| |
|
|
| AccountManager Subscription and Support |
|
| This service provides unlimited remote support and continuous upgrades of the AccountManager application. Support includes answering questions and solving problems related to the use of the AccountManager application. This service also provides the right to use any enhancements we make to the AccountManager. |
| SalesAnalysis Subscription and Support |
| This service provides unlimited remote support and continuous upgrades of SalesAnalysis. Support includes answering questions and solving problems related to the use of the SalesAnalysis application. Subscription provides the right to use any enhancements we make to the SalesAnalysis application. |
| Lotus Notes/Domino Support |
| This service provides unlimited remote support of your existing Lotus Notes/Domino environment. Lotus Notes/Domino support includes answering questions and solving problems related to the use of Lotus Notes and Domino. This support includes problem resolution for Lotus Notes clients; Domino server; Notes email; Internet email (SMTP) and replication. This service also includes administrative help such as assisting with the addition of new users and help with configuring Lotus Notes on new workstations. |
| Installation Services |
| This implementation service provides our customers with assistance or complete outsourcing of the installation and configuration of Lotus Note/Domino and AccountManager software. We provide data conversion services to get you up and running quickly. You will be assigned a dedicated project manager that will plan and perform your implementation. Communication is critical to a successful implementation and our team is dedicated to assuring your implementation is successful. Empowering Systems can implement the AccountManager on an existing network or provide a complete turnkey hardware/software solution. |
| Training |
| Empowering Systems offers various training services all dedicated to transferring knowledge on how to best leverage the investment our customers have made in AccountManager. We offer on-site implementation training; on-line training classes and customized train the trainer classes for large organizations. |
| Software Customization |
| Empowering Systems provides software customization that allow our customers to expand the scope of their CRM solutions to encompass many other aspects of their business. We can modify the AccountManager to fit your specific needs or expand it to manage other aspects of your business. |
| Hosting Services |
| Empowering Systems provides AccountManager application hosting. Application hosting allows you to get up and running on the AccountManager very quickly and without the requirement for a local resource to manage your server. Our hosting service provides users with a central server for storing and sharing CRM information. Designed for small or large organizations that do not have the desire to manage a local server; hosting can let you do what you do best. Our low cost monthly hosting utilized reliable and secure Intel based servers. |
| Technical Support |
| Empowering Systems can provide Technical Support for products that are not included in the above support services such as Antivirus Software; Spam Software; Firewalls etc. Technical Support for these types of products is always billed at our current hourly rate and is provided on a best effort basis. |
| |
